1. To who apply the terms and policies of this Convention?
 

The terms and policies apply to any person or legal entity:

1- who purchased or received a free service or product from Alfainet; or
  
2- having used a service or product offered or served by Alfainet.
  
2. Privacy Policy
Alfainet agrees to use the personal information given to them by the customer only in its daily operations and not to disclose them to other parties without the permission of customers with the exception of authorities of law enforcement, if requested by such authorities, collection agencies when necessary, and the organizations managing the domain name registrations as expressed in their terms and policies.

Alfainet can share with its partners or third party, an overall aggregate anonymous non-personal information about its users and Web site visitors. For example, we could provide statistics on the number of users in a particular sector. The information would then be used for statistical purposes and not reveal your identity at any time.

 
3. Acceptable Content on a hosting account
The hosting service offered by Alfainet should be used only in the context of legal activities. The transmission of material that violates international laws, provincial or local authorities is prohibited. This includes, without being limited to, material protected by copyright, material deemed obscene and / or threatening and material protected by trade secret. The customer specifically agrees to not indemnify and to hold responsible  Alfainet in the case of non-compliance with policies or misuse of the service.

4. Policy of acceptable use of Resource
Alfainet provides web hosting high-quality and competitive thanks to a technology for sharing large amounts of resources among its customers. Given the nature of this division, it is important to establish clear and precise rules to ensure the harmonious and quality of service for all users.

Note that only Alfainet will be able to judge whether or not you meet the conditions of use offers shared hosting, as listed below.

4.1. Sending  of   SPAM emails
The use of Alfainet servers or networks  to send unsolicited commercial communications is strictly prohibited. In any case this type of transmission will not be tolerated. Any account that is found to send SPAM will be immediately suspended without notice or refund.

4.2. General content and service restrictions
 

4.2.1. Backups
Alfainet servers should not be used as a storage system for backups of your local computer.

4.2.2. Adult content
Any adult or pornographic content, including photos and videos, is strictly prohibited on Alfainet servers.

4.2.3. Software Chat (online chat)
The installation and use of any software web chat (chat) in real time with PHP, Perl, Python, Ruby (or any other server-side technology) is strictly prohibited on Alfainet servers , unless the software is explicitly provided by Alfainet.

4.2.4. Web Software
Any web software with exploitable vulnerabilities known and documented on the Internet is strictly prohibited. The Customer is responsible for properly evaluating each software installed on their account to ensure it is safe, while doing regular updates to minimize the risk of problems.

4.2.5. Miscellaneous

It is forbidden to offer storage of documents, images, files and email services and free web hosting.
  

Any proxy is strictly prohibited.
  

It is prohibited to host a mirror site.
  
4.3. Restrictions on Use of Resources
  
4.3.1. Email

Process should not send emails to more than 25 recipients at a time
  

It is forbidden to send over 200 emails per hour from your account
  

It is prohibited to make shipments to a mailing list (mailing list) by more than 1,500 participants
  
4.3.2. Cron Jobs (automated tasks)
A cron job can be executed more often than once every 15 minutes.

4.4. Non-compliance
Alfainet reserves the right to refuse service and cancel the account of a client without notice or refund in the event of a failure to use policies. Alfainet is not responsible for loss of income or any other costs related to incidents caused by its servers or discontinuation of service.

 
5. Domain Names
5.1. Requirements for registration and use
The registration and use of domain names is subject to acceptance and approve of the terms and conditions of the primary registrar

The registration and use of a domain name is also subject to acceptance of the terms of service of the body which manages domain type requested. Each agency has its own eligibility criteria for the registration and use of a domain name using its extension, it is important to read and understand the rules on registration of the domain name in question. Most of the bodies administering the areas specific to a country or region (such as the CIRA, for example, which manages the Canadian fields with a. Ca) require the registration of a domain are made only by residents, citizens or companies or from being registered in the country or region quesion. Similar restrictions are in force for. Us (United States).

5.2. Areas. Com,. Net,. Org,. Info,. Biz,. Name. Mobi. Tv
The terms of ICANN apply: http://www.icann.org/en/dndr/udrp/policy.htm.
 
5.3. Areas. Ca
The terms of CIRA apply: http://www.cira.ca/fr/cat_Registrar.html

To complete the application for registration of a domain. Ca Customer must confirm the request on the site of CIRA following the indications received by email to the email address provided when ordering, to a maximum 7 days after the initial request. Alfainet can not issue refunds for a non-registered due to non-compliance with this requirement. If necessary, Alfainet can reinitiate a domain application . Ca with CIRA following a failed previous record, after a written request by the Customer.

5.4. Areas. Us
NeuStar terms apply: http://www.nic.us/policies/index.html

5.5. . Eu domain
The terms of EURid apply: http://www.eurid.eu/fr/faq/telechargement-de-documents

5.6. Areas. Mobi
In addition to the terms of CIRA, the words. Mobi apply: http://mtld.mobi/domain/policies/compliance

5.7. Areas. Name
The terms of Global Name Registry apply: http://www.gnr.com/policies.html


6. ID Protect Service
The ID Protect service allows the holder of a domain name to hide their personal information (name, address, email, phone number) of the public database of domain names, called the "WHOIS". Customer must keep their information up to date on their profile private client with Alfainet.

The ID Protect service is non-transferable and not valid for a period exceeding the period of registration of the domain name assigned. The ID Protect service is non-refundable. The satisfaction guarantee 30 days money back does not affect the service ID Protect. The ID Protect service is not available for all extensions of domains (TLDs). The ID Protect service can not prevent other organizations to publish information of the holder of field on a database other than the "WHOIS".

7. Service guarantees
Alfainet offer the following guarantees on its hosting services:

7.1. Guarantee "satisfied or refunded" in 30 days
If the Customer is not fully satisfied with their hosting plan during the first 30 days of purchase, Alfainet undertakes to refund their costs of accommodation. The costs associated with registering a domain name protection service ID Protect (protection WHOIS) will be subtracted from the total repayable. If the domain name was available free or at a reduced price when ordering the hosting package, charges equivalent to Regular registration of the domain name in question will be subtracted from the total repayable. This Guarantee will not apply for services purchased with promotions offers (codes)

7.2. Guaranteed availability
Alfainet committed to maintaining the availability of websites for its customers 99.9% or more, calculated on a monthly basis. Alfainet servers are considered available if they are accessible through software monitoring webhostingstuff (http://webhostingstuff.com). Any interruption of service in advance will not be taken into account when calculating uptime. In the event that a hosting account suffers blackouts causing time service is unavailable, Alfainet agrees to issue refunds as a credit applied when new purchases and renewals, according to the following cases:

99.0 - 99.89 = 2% credit
98 - 99 = 30% credit
97.99 - 95.00 = 100% credit

The reduction applies only to accommodation costs, and not on the registration fee for domain names, or any other services affected device. Alfainet is not responsible for any failure resulting from incorrect configuration of a domain name (DNS) or improper handling of the configuration of the hosting account including programming errors scripts Client and redirects erroneous or loop.

Refunds will be issued after a written request from the owner of the hosting account in question, passed by ticket support Alfainet via the Customer.

8. Insurance and limited responsibilities of the supplier
Alfainet strives to provide its customers a reliable and efficient. However, products and services are provided as is, with possible failures and without warranty express or implied, in order to obtain a specific result or specific performance.

Alfainet excludes any responsibility to anyone for any loss or damage caused in whole or in part by act or omission on his part, or by circumstances beyond its control. In any case, Alfainet be liable to the customer or anyone, for any direct, consequential or other damages (including damages for loss of goodwill, loss of profits or other financial loss arising from the use of products and services or the 'inability to use) caused by its products and services, whether foreseeable or not.

Customer agrees not to hold Alfainet any indemnify against any claims, liability, injury, death or damage to property or that could result from the use and / or use of space rented accommodation By Customer. Alfainet shall in no case be liable for any loss, theft, loss, damage or destruction of any personal property, including customer data stored or placed by it in space or rented property regardless of surrounding the cause. Under no circumstance Alfainet will be required to provide insurance for the equipment Customer owns or data hosted by The Client.
 

9. Immediate threat
If, in the opinion of Alfainet,  in a reasonable manner, the site hosted  is an immediate threat to the integrity or performance of the hardware or network Alfainet or other user services, or an immediate threat to the safety of any person, Alfainet may take measures it deems necessary, without notice to Customer and without incurring liability for damages that may be caused by any interruption in the course commercial activities of the Customer (or customers of it, where applicable). As soon as possible after the completion of such work, Alfainet notify the customer by e-mail to the nature of the work done or measures taken, as appropriate.

10. Billing Method
Unless otherwise directed by the Client, Alfainet  communications billing services is by e-mail and through the Client area, available at all times on the website Alfainet. Any invoice for a renewal of service will be sent 7 days before the due date of the service. It remains the responsibility of the Client to provide a valid email address and keep it updated at any time via the Client area to ensure that all correspondence sent from Alfainet well received.

11. Payments
All payments must be made in US dollars (USD). In a first purchase, the first bill must be paid prior to opening the account, and next bill must be paid in full before the due date. Any bill not paid on the due date will cause an immediate suspension of hosting account or domain name being associated

ALL INVOICES WILL NOW BE GENERATED 7 DAYS BEFORE DUE DATE.

LATE NOTICES WILL BE SENT UP TO 7 DAYS

LATE PAYMENT FEE OF 10% WILL BE ADDED 3 DAYS AFTER DUE DATE

RE- ACTIVATION OF A SUSPENDED ACCOUNT 10$

RESTORE FEE OF 50$ WILL APPLY FOR TERMINATED ACCOUNTS REQUIRING TO BE RESTORED FROM BACKUPS

ACCOUNTS WILL BE TERMINATED AFTER 14 DAYS OF NON PAYMENT

Customer may make payments in the form of manual payments  or pre-approved  online via PAYPAL
 
Alfainet  reserves the right to change pricing schedule at any time.

12. Cancellation or non-renewal of the agreement
The agreement is automatically renewed at the end of each payment period. Customer may cancel a service and to prevent its renewal by sending a written request for cancellation of service through a support ticket via the Customer, at least 8 days before the renewal date of the service. This request must contain the domain name or username of the hosting account to cancel.

13. Resale
Customer may, in the normal course of business to resell the services to its customers for their own use subject to all terms and conditions set forth in this Convention. In addition, Alfainet provides the Customer Service focused specifically on the sale, allowing a more advanced resold accounts and access privileged administrator. Customer will act as a single point of contact in regard to customers and you will remain responsible for all costs and other costs payable under this Convention. The act or omission of such a score which would constitute a violation of this Convention if it was because of the Client will be deemed a contravention of this Convention by the Customer. The Customer further agrees to defend, indemnify and hold free Alfainet, its officers, directors and employees (collectively, the compensation) for any damages, costs and expenses, including reasonable legal fees, arising or occurring due to  any act or omission of such a score that would constitute a contravention of this Convention or otherwise of the execution or the failure of a party having any dealings with this Convention.

14. Property and copyrights
Customer represents and warrants that it is either the owner of the content it hosts, is that it holds all necessary rights to the content enabling it to place the contents in the locations.

15. Entire Agreement
This Convention terms of service, terms of use and its annexes constitute the entire agreement between the parties, and take precedence over any other proposal, discussion or prior writing between the parties. SUBJECT TO ANY EXPRESS PROVISION IN THIS AGREEMENT, Alfainet MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED OR STATUTORY AS TO MERCHANTABILITY, THE DURABILITY OR FITNESS FOR USE TO WHICH THE GOODS OR SERVICES ARE COVERED FOR OR AS TO THEIR PROPERTY OR THEIR CONFORMITY Neither REGARDING SUCH OTHER WARRANTY OR CONDITION FROM A LAW OR LAW OR IN THE COURSE OF TRANSACTIONS OR USAGE OF TRADE.

16. Separability and rehabilitation provisions.
If any part of this agreement is deemed unenforceable or illegal or unenforceable or is otherwise illegal, the party will be rehabilitated to the extent necessary to ensure that this agreement remains in force on the other terms and conditions stipulated therein and to the extent available and is affected rehabilitation.

17. Applicable law and jurisdiction of the courts.
This agreement shall be governed and interpreted under the laws of the place where is located the headquarters of Alfainet, without regard to provisions on conflict of laws that apply to them. For the present, the parties acquiescent irrevocably and unconditionally to the jurisdiction of all courts competent to sit in appeal courts.

18. Reserve rights of Alfainet
Alfainet reserves the right to change at any time these policies. Alfainet reserves all rights that have not been expressly granted herein.

Updated on 26/02/2009